“Strengthening Digital Capabilities of Postal Operators Towards a Competitive National Logistics Ecosystem”
Summary
- Supported national capacity-building initiatives aimed at bridging digital capability gaps for small and medium-sized postal, courier and logistics operators within Indonesia’s e-commerce ecosystem.
- Facilitated discussions on digital business models, cost structure optimisation, business licensing and operational readiness for courier services.
- Addressed compliance with Law No. 27 of 2022 on Personal Data Protection (UU PDP), setting customer service standards and sender and recipient data governance across logistics operations.